Refund policy
At 3rd attempt, we want you to be fully satisfied with your purchase. If for any reason you are not, this Return & Refund Policy explains how we handle returns and refunds.
Eligibility for Returns
Items may be returned within [30 days] of delivery, provided they are unused, unworn, unwashed, and in their original packaging with all tags attached. Items that show signs of wear or damage not caused by us will not be accepted.
Non-Returnable Items
Certain products cannot be returned, including:
-
Final sale items
-
Gift cards
-
Customized or limited-edition pieces
Return Process
To initiate a return, please contact us at r98548931@gmail.com with your order number and reason for return. Once approved, you will receive return instructions. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection. Approved returns will be refunded to your original payment method within [5–10 business days]. Shipping costs paid at checkout are non-refundable.
Exchanges
We currently offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired product.
Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us at r98548931@gmail.com within [7 days] of delivery. We will arrange a replacement or full refund at no additional cost to you.
Late or Missing Refunds
If you haven’t received a refund after the stated timeframe, first check your bank or credit card provider. If you still have issues, please contact us at r98548931@gmail.com.
Contact Us
For any questions regarding returns or refunds, please reach out at r98548931@gmail.com